C3 – Communication with Our Tour Agent

Today, the World Health Organization declared COVID-19 a pandemic. Basically, it means an epidemic…but on a global scale.  I thought I’d better contact our tour agent.

From: Denise Carlton <denisexxxxxxxxxx@mac.com> 
Sent: Wednesday, March 11, 2020 3:05 PM
To: Carol Flax <carol@xxxxxxxxxxx.com>
Subject: Recent communications from U.S. Embassy in Nairobi and Kampala

I was sent two emails today. One was from the U.S Embassy in Nairobi. The email from the U.S. Embassy in Kampala contained the following: 

“On March 7, 2020, the Ministry if Health imposed self-quarantine requirements for asymptomatic travelers and in-hospital requirement for all symptomatic travelers arriving in Uganda after recent stays (within 14 days of arrival) in several countries most seriously impacted by COVID-19. The United States was added to that list on March 11, 2020, along with several other countries.”

So, do we need more insurance, or are we covered?


From:  Carol Flax <Carol@xxxxxxxxxxxx.com>
Sent: Wednesday, March 11, 2020 2:57 PM
To: Denise Carlton <denisexxxxxxxxxx@mac.com>
Subject: Recent communications from U.S. Embassy in Nairobi and Kampala

Hi Denise,

I also just got word on this within the last hour or two. I will be reviewing everything over the next day or two…as you can imagine, we are overwhelmed here and I have over a dozen people leaving within the next 48 hours to India which just cancelled all visas…and at least another dozen in travel or affected in the next week or so.

Please give me a little time to “triage” and address these immediate issues, and I’ll get back to you as soon as possible. I truly believe all will be settled down before your trip, but we will discuss. 

Thanks for your patience and understanding during this challenging time.

Warm best, Carol 

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